Helicopter Noise Information for Airports and Communities (2016) / Chapter Skim
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Pages 95-109
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95 APPENDIX D Airport Survey Questions
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96 Questionnaire The questionnaire that was used is a simple one consisting of a series of open ended questions. The surveyor kept detailed notes and recorded the of responses and requested copies of any brochures or other printed guidance that is not available on the airports website.
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97 10. How many noise complaints do you get per year or per month?
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98 Summary Table of Responses To Survey (paraphrased from telephone survey responses) Question 1: Do you have a helicopter noise management program?
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99 LGB Guide is published and available to operators, as well as on website (http://www.lgb.org/) OAK Yes, pilot brochure and on third party website with monthly subscription-whispertrack from flyquietoak.com.
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100 East Hampto n N/A FAA Helicopter aeronautical chart for LA basin has some, but again, in the process of making more LAS Fly Quietly brochure and letter of agreement with ATC. LGB Helicopter Flight Guide OAK Brochure on whispertrack UCSF Hospital Contour routes were drawn, exist, being sent to us SFO unknown VNY/LAX Also on the site Question 5: Is there an evaluation to the adherence of routes?
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101 Austin No, just based on FAA standards East Hampto n unknown FAA Some published on helicopter/hybrid routes, in the works and specific to airport. Voluntary for the LA helicopter noise initiative LAS No, for safety reasons since terrain drops.
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102 To the question "What other mitigation methods do you use? ", the answers largely repeated the responses dealing with preferred route (questions 3/4/5)
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103 UCSF Hospital hospital-to-hospital transport SFO Coast Guard, tours VNY/LAX Training operations, transport, helicopters that need service/repair, LAPD Question 10: How many operations? To the question "how many operations?
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104 VNY/LAX Quite a few and it varies. Also, if one person marks multiple issues in their complaint, each one counts as a separate complaint Question 12: What is the issue/what are the issues most are concerned about?
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105 LGB Fear is yes due to flying over elementary school, loss of privacy isn't explicitly expressed but alluded to and about law enforcement. OAK Fear helicopters being too close to ground, crashing (corrected by interviewer to say not that much fear of crashing?
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106 To the question "do you hold regular meetings? " 4 responded "yes", 1 was a qualified "yes", 2 were "Semi-yes", and 1 was "no".
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107 VNY/LAX Kind of. Clears helicopters to fly route but doesn't monitor them after that.
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108 Austin Not much, it's really good the way it is. The things that really disrupt people, like EMS, are life-saving so no real debate East Hampto n Maximizing altitudes and diversifying route structures FAA No comments.
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109 UCSF Hospital N/A SFO FAA could work with media, create media bill of rights. VNY/LAX Industry (pilots association)
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