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Pages 153-157

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From page 153...
... 153 Agency Institutional Requirements In this appendix, specific institutional treatments for Category 1 -- agency management, organization, and resource allocation -- are identified to improve travel time reliability on the basis of the SHRP 2 L06 project findings (Parsons Brinckerhoff et al.
From page 154...
... 154 Table E.1. Summary of Key Treatments for Category 1 Institutional Strategies Strategy Treatment Strategy Level of Development 1: Ad Hoc 2: Rationalized 3: Mainstreamed Culture and leadership SO&M awareness Undertake educational program regarding SO&M as customer service Value of SO&M not yet widely appreciated: The impacts and benefits of SO&M strategies are not well understood or quantified by agency staff or leadership.
From page 155...
... 155 Table E.1. Summary of Key Treatments for Category 1 Institutional Strategies Strategy Treatment Strategy Level of Development 1: Ad Hoc 2: Rationalized 3: Mainstreamed Organization and staffing SO&M structure Establish top-level SO&M executive structure Leadership, subordinate, and top-level accountability absent: All core programs require equivalent status and level of influence in statewide and district program development.
From page 156...
... 156 Table E.1. Summary of Key Treatments for Category 1 Institutional Strategies Strategy Treatment Strategy Level of Development 1: Ad Hoc 2: Rationalized 3: Mainstreamed Develop acceptance of sustainable resourcing from state funds SO&M lacks clear position in state funding: Resources are suballocated from other program categories.
From page 157...
... 157 core programs. SO&M cannot be established as a long­term, sustainable program unless it is part of the formal budget­ ing process for capital, operations, and staff resources.

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